Six sigma

The major(ip) changes in the new prototypes be the increased focus on freight from top management, customer satisfaction, emphasis on processes, and continual improvement. 2. ISO sasss evolution has steered it away from the do Quality Management philosophy. 3. Organizations should be tho as concerned intimately the lineament of their services s they are astir(predicate) the quality of their harvesting. . ISO introduced organizations to the concept of the internal customer. 5. utility and service delivery characteristics are not measurable. 6. An internal audit is performed by an entity other than the organization. 7. For registered organizations three levels of audits are used to roll the integrity of the quality management system. 8. assignable causes are always bad causes which ordain result in special variations. 9. Because of the r eachy limit theorem, the standard deviation of the sampling striation is equal to the population standard deviation. 0. When DAMP = 21, the process sigma level is about 5. 6 sigma. II. Multiple Choice beat the letter before the correct serve in each of the pursuance questions. (5 questions, 2 points each, total 10 points) 1 . Which of the following statements is true concerning the U. S. Representative to SO, ANSI? A. The Ameri idler field Standards Institute was founded in 1985 B. Ann.s members include little than 500 US businesses C. ANSI is the administrator and coordinator of the US voluntary standardization system D. all told of the supra statements are true 2.Throughout the school text of this international standard, wherever the term product occurs, it can also mean A. impact B. Repair C. Service D. None of above 3. When reading an ISO 9001 standard, it is a good motif to apply which of the following approaches? A. Read the article verbatim B. Formulate an explanation of the need and write them down C. Ask yourself how this requisite actually applies to your organization D. Apply all of the above approaches 4. Top management should have a customer-oriented organization by A.Defining systems and processes that can be clearly understood, managed, and improved in effectiveness as well as efficiency B. Insuring effective and efficient action and control of processes and the measures and data used to work satisfactory performance of the organization C. both a and b D. None of the above 5. ISO 9000 documentation is typically comprised of which iv levels? A. Policy, procedure, practice, induction B. Records, quality manual, practice, make C. Manual, clause procedures, documentation, proof D. None of the above are the four levels of documentationIll. Based on what you learned from the classes and your understanding, summarise how to start a six sigma, and the major steps of a six sigma projects. in brief discuss the useful tools in the start two phases (D, M). Organize your answer aright and use less than 300 words.